Noticeboard

Covid-19 Booster

Further to the PM’s recent announcement, we are now able to offer booster doses to eligible patients here at the practice. 

We must however follow government guidelines and vaccinate the most vulnerable first.  Invitations will be sent out to the most the most vulnerable. 

Please be patient and do not contact the surgery unless you have received an invitation to book an appointment.

COVID-19 Booster Vaccine: The COVID-19 booster vaccine dose, which is available three months after the second dose, helps improve the protection you have from your first two doses of the vaccine. It helps give you longer-term protection against getting seriously ill from COVID-19. Find out more about the COVID-19 booster vaccine and who can get it.

If you don’t want to wait for us to contact you, visit the National Booking Service website or call the National Booking Service on 119, seven days a week, between 7am and 11pm. You can also look for a walk-in COVID-19 vaccination site convenient to you.

DNA Policy

DNA (did not attend) Policy

Background

There is great pressure on appointment availability.  National policy is to encourage patients to expect to be seen within 48 hours, or on the same day for more urgent problems. 

Aim

As a practice we would like to reduce the rate of DNAs, by the use of education, a certain amount of pressure, and by considering the removal of those who persistently do not attend pre-arranged appointments.

Objectives

· To free up appointments for those who genuinely need them

· To reduce the waste of clinical time

· To reduce the pressure on all staff in being able to offer prompt appointments

Policy

A list of frequent non-attenders will be produced monthly and reviewed by the partners to identify any patients who should be excluded from the general policy, for reasons such as clinical memory problems.

If a patient fails to attend a pre-booked appointment an informal warning letter will be sent to the patient advising them how to cancel/change their appointment.

If a patient has missed 2 consecutive appointments, or 3 in a year, they will receive a letter/text from the practice. One further DNA within 6 months of the first warning letter/text will result in a letter explaining they are to be removed from the practice list and how to find local surgeries who are registering patients.

 



 
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